Policy and delivery support to NHS Scotland in the design, staff-side negotiation and successful implementation of a response to the Sturrock Report into historic allegations of systemic bullying at a large NHS Health Board.

Commercial advice and leadership of a recovery program aimed at improving the delivery of services under Scotland’s largest healthcare PPP project.

Leadership of diagnostics, planning and implementation of financial turnaround programs for three large NHS Health Boards including mobilisation of Program Management Office (PMO) and design of governance and reporting frameworks.

Program Director for the large-scale operational transformation program which succeeded in transitioning Scotland’s health call centre to a new SAP based call centre and CRM system.