Service category

Delivery of a planning and implementation study and reforecasting for the Victoria Police workforce management and rostering program. The review included assessment of scope, integrations with payroll, Oracle ERP and other systems, implementation planning and benchmarking, financial analysis and costing and implementation strategy and planning.

Completed a rostering solution market scan and development of a procurement strategy and market engagement approach reporting to the Project Board.

Designed and delivered data and reporting services and project managed the business case, development and implementation of a Customer Relationship Management (CRM) system for the $741m Resilient Homes Fund (RHF).  Supported broader program delivery, focusing on the provision of policy and advisory services to the RHF Program.

Developed a remediation strategy within a complex regulatory setting and deliver core program and project management services. Supported the business to uplift their project management capability, review the existing CRM system and define future business requirements for system improvements.